by Lavinia Gherman, Editor in Chief
Skytrax Airline Star Rating announced today that Lufthansa is the 10th airline to get the rating of a 5-Star airline, being the first in Europe to receive this award.
“The award is a well-deserved recognition of our major efforts to make Lufthansa one of the world’s leading premium airlines again. We have caught up because we made huge investments in our fleet, updated all our cabins, introduced digital services, opened new lounges and improved service on board and on the ground. The combination of premium offerings with the quality and professionalism of our employees have earned Lufthansa the status of a five-star airline. Everyone at Lufthansa can be proud of this certification, especially our colleagues in the cabins and cockpits and on the ground who fulfill our premium promise every day in their interactions with our passengers. I am convinced that the most important factor in getting the fifth star was that we have the best airline employees.”
Based on professional audit analysis of product and service standards, each airline is rated using an international, unified assessment system. World Airline Rating is operated by Skytrax. The 5-Star airlines currently awarded are Qatar Airways, Singapore Airlines, Cathay Pacific Airways, Asiana Airlines, Hainan Airlines, ANA All Nippon Airways, Garuda Indonesia, EVA Air, Etihad Airways and Lufthansa. This recognition represents the highest standards of both airport and onboard services provided to passengers.